{"id":318,"date":"2026-09-12T12:19:35","date_gmt":"2026-09-12T12:19:35","guid":{"rendered":"https:\/\/runnn.com.neonsnow.com.au\/?page_id=318"},"modified":"2026-09-12T14:37:41","modified_gmt":"2026-09-12T14:37:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/runnn.com.neonsnow.com.au\/?page_id=318","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"318\" class=\"elementor elementor-318\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c909b2b e-con-full e-flex e-con e-parent\" data-id=\"c909b2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f75b9d9 elementor-widget elementor-widget-html\" data-id=\"f75b9d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n\/* ==========================================================\r\n   RUNNN \u2014 FAQ\r\n   Full-width bespoke FAQ page for page_id=318\r\n   Brandbook logic: official palette, Quicksilver \/ Milliard \/\r\n   BITBLOX hierarchy, halftone dots, oversized graphic devices,\r\n   strong black \/ white \/ red contrast and colour photography.\r\n   ========================================================== *\/\r\n.rnnfaq{\r\n    --black:#030203;\r\n    --black2:#0b0a0b;\r\n    --black3:#141214;\r\n    --white:#ffffff;\r\n    --paper:#efefec;\r\n    --grey:#58595B;\r\n    --orange:#E85C2F;\r\n    --red:#D53127;\r\n    --deep:#741012;\r\n    --display:\"Quicksilver Italic\",\"Arial Narrow\",\"Helvetica Neue Condensed\",Impact,sans-serif;\r\n    --body:\"Milliard Light\",\"Helvetica Neue\",Helvetica,Arial,sans-serif;\r\n    --mono:\"BITBLOX MONOSPACED\",ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;\r\n    --nav-height:72px;\r\n    position:relative;\r\n    left:50%;\r\n    width:100vw;\r\n    max-width:none!important;\r\n    margin-left:-50vw;\r\n    overflow:hidden;\r\n    background:var(--black);\r\n    color:var(--white);\r\n    font-family:var(--body);\r\n}\r\n.rnnfaq *, .rnnfaq *::before, .rnnfaq *::after{box-sizing:border-box;}\r\n.rnnfaq img{display:block;max-width:100%;}\r\n.rnnfaq a{color:inherit;text-decoration:none;}\r\n.rnnfaq button,.rnnfaq input{font:inherit;}\r\nhtml{scroll-behavior:smooth;scrollbar-width:thin;scrollbar-color:#D53127 #080808;}\r\nbody::-webkit-scrollbar{width:10px;}\r\nbody::-webkit-scrollbar-track{background:#080808;}\r\nbody::-webkit-scrollbar-thumb{background:#D53127;border-radius:20px;border:2px solid #080808;}\r\nbody::-webkit-scrollbar-thumb:hover{background:#E85C2F;}\r\n\r\n\/* Shared type *\/\r\n.rnnfaq-kicker{font-family:var(--mono);font-size:10px;font-weight:800;letter-spacing:.19em;line-height:1.45;text-transform:uppercase;}\r\n.rnnfaq-display{margin:0;font-family:var(--display);font-style:italic;font-weight:900;letter-spacing:-.055em;line-height:.82;text-transform:uppercase;}\r\n.rnnfaq-copy{margin:0;max-width:700px;font-size:clamp(16px,1.15vw,20px);line-height:1.66;}\r\n.rnnfaq-btn{display:inline-flex;align-items:center;justify-content:center;min-height:56px;padding:0 25px;border:1px solid rgba(255,255,255,.34);font-family:var(--mono);font-size:10px;font-weight:800;letter-spacing:.13em;text-transform:uppercase;transition:background .25s ease,border-color .25s ease,color .25s ease,transform .25s ease;}\r\n.rnnfaq-btn:hover{background:#fff;border-color:#fff;color:#030203;transform:translateY(-2px);}\r\n.rnnfaq-btn-red{background:var(--red);border-color:var(--red);color:#fff;}\r\n.rnnfaq-btn-red:hover{background:#fff;border-color:#fff;color:#030203;}\r\n.rnnfaq-btn-dark{background:#030203;border-color:#030203;color:#fff;}\r\n\r\n\/* Header *\/\r\n.rnn26-header{position:absolute;z-index:1600;top:0;left:0;width:100%;height:var(--nav-height);display:grid;grid-template-columns:1fr auto 1fr;align-items:center;padding:0 4vw;background:rgba(3,2,3,.14);border-bottom:1px solid rgba(255,255,255,.07);backdrop-filter:blur(4px);-webkit-backdrop-filter:blur(4px);transition:background .32s ease,backdrop-filter .32s ease,border-color .32s ease;}\r\n.rnn26-header:hover,.rnn26-header:focus-within{background:rgba(3,2,3,.97);border-bottom-color:rgba(255,255,255,.12);backdrop-filter:blur(15px);-webkit-backdrop-filter:blur(15px);}\r\n.rnn26-header-logo{justify-self:start;position:relative;z-index:1602;}\r\n.rnn26-header-logo img{width:165px;height:auto;}\r\n.rnn26-header-nav{display:flex;align-items:center;justify-content:center;gap:35px;height:100%;}\r\n.rnn26-header-nav a,.rnn26-header-actions a{position:relative;font-family:var(--mono);font-size:9px;font-weight:800;letter-spacing:.15em;text-transform:uppercase;opacity:.78;transition:opacity .2s ease,color .2s ease,background .2s ease;}\r\n.rnn26-header-nav a:hover,.rnn26-header-actions a:hover{opacity:1;}\r\n.rnn26-nav-link,.rnn26-nav-trigger{display:inline-flex;align-items:center;align-self:stretch;height:100%;white-space:nowrap;}\r\n.rnn26-nav-link::after,.rnn26-nav-trigger::after{content:\"\";position:absolute;left:0;bottom:14px;width:100%;height:2px;background:var(--red);transform:scaleX(0);transform-origin:left;transition:transform .25s ease;}\r\n.rnn26-nav-link:hover::after,.rnn26-nav-link:focus-visible::after,.rnn26-nav-menu:hover>.rnn26-nav-trigger::after,.rnn26-nav-menu:focus-within>.rnn26-nav-trigger::after,.rnn26-nav-link.is-current::after,.rnn26-nav-trigger.is-current::after{transform:scaleX(1);}\r\n.rnn26-nav-link.is-current,.rnn26-nav-trigger.is-current{opacity:1;}\r\n.rnn26-nav-menu{position:relative;display:flex;align-items:center;height:100%;}\r\n.rnn26-nav-trigger{gap:7px;}\r\n.rnn26-nav-chevron{font-size:8px;opacity:.7;transition:transform .25s ease;}\r\n.rnn26-nav-menu:hover .rnn26-nav-chevron,.rnn26-nav-menu:focus-within .rnn26-nav-chevron{transform:rotate(180deg);}\r\n.rnn26-nav-dropdown{position:absolute;z-index:1700;top:calc(100% - 1px);left:50%;padding-top:18px;opacity:0;visibility:hidden;pointer-events:none;transform:translate3d(-50%,12px,0);transition:opacity .2s ease,visibility .2s ease,transform .28s cubic-bezier(.16,1,.3,1);}\r\n.rnn26-nav-menu:hover .rnn26-nav-dropdown,.rnn26-nav-menu:focus-within .rnn26-nav-dropdown{opacity:1;visibility:visible;pointer-events:auto;transform:translate3d(-50%,0,0);}\r\n.rnn26-nav-dropdown-inner{padding:18px;background:rgba(3,2,3,.985);border:1px solid rgba(255,255,255,.13);box-shadow:0 28px 74px rgba(0,0,0,.50);backdrop-filter:blur(18px);-webkit-backdrop-filter:blur(18px);}\r\n.rnn26-nav-dropdown--learn{width:500px;}.rnn26-nav-dropdown--shop{width:520px;}\r\n.rnn26-nav-dropdown-kicker{margin-bottom:13px;color:var(--red);font-family:var(--mono);font-size:8px;font-weight:800;letter-spacing:.18em;text-transform:uppercase;}\r\n.rnn26-nav-dropdown-list{display:grid;grid-template-columns:1fr;gap:2px;}.rnn26-nav-dropdown--shop .rnn26-nav-dropdown-list{grid-template-columns:1fr 1fr;}\r\n.rnn26-header-nav .rnn26-nav-dropdown-item{display:block;min-height:68px;padding:13px 14px;background:rgba(255,255,255,.025);border:1px solid transparent;opacity:1;transition:background .2s ease,border-color .2s ease,transform .2s ease;}\r\n.rnn26-header-nav .rnn26-nav-dropdown-item:hover{background:rgba(255,255,255,.075);border-color:rgba(255,255,255,.09);transform:translateY(-1px);}\r\n.rnn26-nav-dropdown-meta{display:block;margin-bottom:7px;color:var(--red);font-family:var(--mono);font-size:7px;font-weight:800;letter-spacing:.15em;text-transform:uppercase;}\r\n.rnn26-nav-dropdown-name{display:block;color:#fff;font-family:var(--display);font-size:21px;font-style:italic;font-weight:900;letter-spacing:-.035em;line-height:.95;text-transform:uppercase;}\r\n.rnn26-nav-dropdown-all{display:flex!important;align-items:center;justify-content:space-between;margin-top:9px;padding:16px 15px;background:var(--red);color:#fff!important;opacity:1!important;}\r\n.rnn26-nav-dropdown-all:hover{background:#fff;color:#030203!important;}\r\n.rnn26-header-actions{display:flex;justify-content:flex-end;align-items:center;gap:18px;}\r\n.rnn26-header-cart{display:inline-flex!important;align-items:center;justify-content:center;min-height:40px;padding:0 20px!important;background:var(--red);color:#fff!important;opacity:1!important;}\r\n.rnn26-header-cart:hover{background:#fff!important;color:#030203!important;}\r\n\r\n\/* Mobile \/ tablet nav *\/\r\n.rnn26-mobile-toggle{display:none;position:relative;width:42px;height:42px;flex:0 0 42px;padding:0;border:1px solid rgba(255,255,255,.26);background:rgba(3,2,3,.22);color:#fff;cursor:pointer;align-items:center;justify-content:center;transition:background .22s ease,border-color .22s ease,transform .22s ease;}\r\n.rnn26-mobile-toggle:hover,.rnn26-mobile-toggle:focus-visible{background:rgba(255,255,255,.08);border-color:rgba(255,255,255,.62);outline:none;}\r\n.rnn26-mobile-toggle-lines{position:relative;width:18px;height:14px;display:block;}\r\n.rnn26-mobile-toggle-lines span{position:absolute;left:0;width:18px;height:1.5px;background:#fff;transform-origin:center;transition:top .24s ease,transform .24s ease,opacity .18s ease;}\r\n.rnn26-mobile-toggle-lines span:nth-child(1){top:0;}.rnn26-mobile-toggle-lines span:nth-child(2){top:6px;}.rnn26-mobile-toggle-lines span:nth-child(3){top:12px;}\r\n.rnn26-mobile-toggle.is-open{background:var(--red);border-color:var(--red);}.rnn26-mobile-toggle.is-open .rnn26-mobile-toggle-lines span:nth-child(1){top:6px;transform:rotate(45deg);}.rnn26-mobile-toggle.is-open .rnn26-mobile-toggle-lines span:nth-child(2){opacity:0;}.rnn26-mobile-toggle.is-open .rnn26-mobile-toggle-lines span:nth-child(3){top:6px;transform:rotate(-45deg);}\r\n.rnn26-mobile-drawer{display:none;}\r\n\r\n\/* Hero \u2014 colour photography with fixed background on desktop *\/\r\n.rnnfaq-hero{position:relative;min-height:100svh;display:flex;align-items:flex-end;padding:calc(var(--nav-height) + 100px) 4vw 8vh;overflow:hidden;background:linear-gradient(90deg,rgba(3,2,3,.94) 0%,rgba(3,2,3,.62) 47%,rgba(3,2,3,.24) 100%),linear-gradient(0deg,rgba(3,2,3,.76),transparent 58%),url(\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/11-scaled.jpg\") center 54%\/cover fixed;isolation:isolate;}\r\n.rnnfaq-hero::before{content:\"\";position:absolute;inset:0;background-image:radial-gradient(circle,rgba(213,49,39,.55) 1.2px,transparent 1.2px);background-size:12px 12px;mask-image:linear-gradient(90deg,#000,transparent 58%);-webkit-mask-image:linear-gradient(90deg,#000,transparent 58%);opacity:.30;}\r\n.rnnfaq-hero::after{content:\"?\";position:absolute;right:-2vw;top:5vh;color:transparent;-webkit-text-stroke:2px rgba(255,255,255,.10);font-family:var(--display);font-size:42vw;font-style:italic;font-weight:900;line-height:.7;pointer-events:none;}\r\n.rnnfaq-hero-inner{position:relative;z-index:2;width:min(1500px,100%);display:grid;grid-template-columns:1.04fr .96fr;gap:7vw;align-items:end;}\r\n.rnnfaq-hero-kicker{color:var(--red);margin-bottom:24px;}\r\n.rnnfaq-hero-title{font-size:clamp(84px,12vw,205px);}.rnnfaq-hero-title .red{color:var(--red);}\r\n.rnnfaq-hero-copy{color:rgba(255,255,255,.76);}\r\n.rnnfaq-hero-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:30px;}\r\n.rnnfaq-hero-side{align-self:end;padding-bottom:8px;}\r\n.rnnfaq-search-label{display:block;margin-bottom:12px;color:rgba(255,255,255,.58);font-family:var(--mono);font-size:8px;font-weight:800;letter-spacing:.16em;text-transform:uppercase;}\r\n.rnnfaq-search-wrap{position:relative;display:flex;background:rgba(3,2,3,.72);border:1px solid rgba(255,255,255,.23);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);}\r\n.rnnfaq-search{width:100%;height:68px;padding:0 68px 0 20px;border:0;background:transparent;color:#fff;outline:none;font-size:17px;}\r\n.rnnfaq-search::placeholder{color:rgba(255,255,255,.42);}\r\n.rnnfaq-search-icon{position:absolute;right:0;top:0;width:68px;height:68px;display:flex;align-items:center;justify-content:center;color:var(--red);font-family:var(--display);font-size:34px;font-style:italic;font-weight:900;pointer-events:none;}\r\n.rnnfaq-search-note{margin-top:12px;color:rgba(255,255,255,.46);font-size:12px;line-height:1.55;}\r\n\r\n\/* Category bar *\/\r\n.rnnfaq-categories{position:relative;padding:34px 4vw;background:#050405;border-bottom:1px solid rgba(255,255,255,.09);}\r\n.rnnfaq-category-inner{display:flex;gap:8px;flex-wrap:wrap;align-items:center;}\r\n.rnnfaq-filter{min-height:42px;padding:0 17px;border:1px solid rgba(255,255,255,.18);background:transparent;color:rgba(255,255,255,.64);cursor:pointer;font-family:var(--mono);font-size:8px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;transition:.2s ease;}\r\n.rnnfaq-filter:hover,.rnnfaq-filter.is-active{background:var(--red);border-color:var(--red);color:#fff;}\r\n\r\n\/* Intro editorial split *\/\r\n.rnnfaq-intro{position:relative;padding:clamp(100px,8.5vw,150px) 4vw;background:var(--paper);color:var(--black);overflow:hidden;}\r\n.rnnfaq-intro::after{content:\"ANSWERS\";position:absolute;right:-4vw;bottom:-6vw;font-family:var(--display);font-size:20vw;font-style:italic;font-weight:900;letter-spacing:-.09em;color:rgba(3,2,3,.035);pointer-events:none;}\r\n.rnnfaq-intro-grid{position:relative;z-index:2;display:grid;grid-template-columns:.9fr 1.1fr;gap:7vw;align-items:center;}\r\n.rnnfaq-intro-media{position:relative;min-height:700px;overflow:hidden;background:#111;}\r\n.rnnfaq-intro-media img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;object-position:center;transition:transform 1s cubic-bezier(.16,1,.3,1);}.rnnfaq-intro-media:hover img{transform:scale(1.045);}\r\n.rnnfaq-intro-media::after{content:\"\";position:absolute;inset:0;background:linear-gradient(0deg,rgba(3,2,3,.35),transparent 48%);}\r\n.rnnfaq-intro-copy .rnnfaq-kicker{color:var(--red);margin-bottom:22px;}\r\n.rnnfaq-intro-title{font-size:clamp(68px,8.6vw,145px);}.rnnfaq-intro-title .red{color:var(--red);}\r\n.rnnfaq-intro-text{margin-top:28px;color:rgba(3,2,3,.64);}\r\n.rnnfaq-intro-links{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;margin-top:38px;background:rgba(3,2,3,.15);border:1px solid rgba(3,2,3,.15);}\r\n.rnnfaq-intro-link{padding:22px;background:#f8f8f5;transition:background .2s ease,color .2s ease;}.rnnfaq-intro-link:hover{background:var(--red);color:#fff;}\r\n.rnnfaq-intro-link small{display:block;margin-bottom:8px;color:var(--red);font-family:var(--mono);font-size:7px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;}.rnnfaq-intro-link:hover small{color:#030203;}\r\n.rnnfaq-intro-link strong{display:block;font-family:var(--display);font-size:27px;font-style:italic;font-weight:900;letter-spacing:-.04em;line-height:.9;text-transform:uppercase;}\r\n\r\n\/* FAQ core *\/\r\n.rnnfaq-core{position:relative;padding:clamp(100px,8.5vw,150px) 4vw;background:#030203;overflow:hidden;}\r\n.rnnfaq-core::before{content:\"FAQ\";position:absolute;right:-2vw;top:-4vw;font-family:var(--display);font-size:25vw;font-style:italic;font-weight:900;letter-spacing:-.09em;color:transparent;-webkit-text-stroke:1px rgba(255,255,255,.045);pointer-events:none;}\r\n.rnnfaq-core-head{position:relative;z-index:2;display:grid;grid-template-columns:.74fr 1.26fr;gap:8vw;align-items:end;margin-bottom:52px;}\r\n.rnnfaq-core-head .rnnfaq-kicker{color:var(--red);margin-bottom:20px;}.rnnfaq-core-title{font-size:clamp(68px,8.8vw,148px);}.rnnfaq-core-title .red{color:var(--red);}.rnnfaq-core-copy{color:rgba(255,255,255,.62);}\r\n.rnnfaq-list{position:relative;z-index:2;border-top:1px solid rgba(255,255,255,.16);}\r\n.rnnfaq-item{border-bottom:1px solid rgba(255,255,255,.16);}\r\n.rnnfaq-question{width:100%;display:grid;grid-template-columns:90px 1fr 42px;gap:22px;align-items:center;padding:28px 0;border:0;background:transparent;color:#fff;text-align:left;cursor:pointer;}\r\n.rnnfaq-index{color:var(--red);font-family:var(--mono);font-size:8px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;}\r\n.rnnfaq-qtext{font-family:var(--display);font-size:clamp(30px,3.35vw,56px);font-style:italic;font-weight:900;letter-spacing:-.045em;line-height:.92;text-transform:uppercase;}\r\n.rnnfaq-plus{width:42px;height:42px;display:flex;align-items:center;justify-content:center;border:1px solid rgba(255,255,255,.22);color:var(--red);font-family:var(--mono);font-size:18px;transition:transform .25s ease,background .25s ease,color .25s ease,border-color .25s ease;}\r\n.rnnfaq-item.is-open .rnnfaq-plus{transform:rotate(45deg);background:var(--red);border-color:var(--red);color:#fff;}\r\n.rnnfaq-answer{display:grid;grid-template-columns:90px 1fr 42px;gap:22px;max-height:0;overflow:hidden;opacity:0;transition:max-height .42s cubic-bezier(.16,1,.3,1),opacity .28s ease,padding .28s ease;padding:0;}\r\n.rnnfaq-item.is-open .rnnfaq-answer{max-height:520px;opacity:1;padding:0 0 30px;}\r\n.rnnfaq-answer-inner{grid-column:2;max-width:900px;color:rgba(255,255,255,.68);font-size:15px;line-height:1.72;}\r\n.rnnfaq-answer-inner p{margin:0 0 15px;}.rnnfaq-answer-inner p:last-child{margin-bottom:0;}\r\n.rnnfaq-answer-inner a{color:#fff;text-decoration:underline;text-decoration-color:var(--red);text-underline-offset:4px;}\r\n.rnnfaq-no-results{display:none;padding:34px 0;color:rgba(255,255,255,.58);font-family:var(--mono);font-size:10px;letter-spacing:.12em;text-transform:uppercase;}\r\n.rnnfaq-no-results.is-visible{display:block;}\r\n\r\n\/* Product answer strip *\/\r\n.rnnfaq-products{position:relative;padding:clamp(100px,8vw,140px) 4vw;background:linear-gradient(135deg,var(--red),var(--deep));overflow:hidden;}\r\n.rnnfaq-products::before{content:\"\";position:absolute;inset:0;background-image:radial-gradient(circle,rgba(3,2,3,.30) 1.15px,transparent 1.15px);background-size:11px 11px;mask-image:linear-gradient(115deg,#000,transparent 58%);-webkit-mask-image:linear-gradient(115deg,#000,transparent 58%);opacity:.22;}\r\n.rnnfaq-products::after{content:\"R\";position:absolute;right:-4vw;bottom:-9vw;font-family:var(--display);font-size:34vw;font-style:italic;font-weight:900;letter-spacing:-.10em;color:transparent;-webkit-text-stroke:2px rgba(3,2,3,.16);}\r\n.rnnfaq-products-head{position:relative;z-index:2;display:grid;grid-template-columns:1fr 1fr;gap:7vw;align-items:end;margin-bottom:44px;}\r\n.rnnfaq-products-title{font-size:clamp(68px,8.6vw,145px);}.rnnfaq-products-copy{color:rgba(255,255,255,.78);}\r\n.rnnfaq-product-grid{position:relative;z-index:2;display:grid;grid-template-columns:repeat(4,1fr);gap:8px;}\r\n.rnnfaq-product-card{position:relative;min-height:460px;overflow:hidden;background:#111;}\r\n.rnnfaq-product-card img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;transition:transform 1s cubic-bezier(.16,1,.3,1);}.rnnfaq-product-card:hover img{transform:scale(1.05);}\r\n.rnnfaq-product-card::after{content:\"\";position:absolute;inset:0;background:linear-gradient(0deg,rgba(3,2,3,.92),rgba(3,2,3,.10) 72%);}\r\n.rnnfaq-product-card-content{position:absolute;z-index:2;left:22px;right:22px;bottom:22px;}\r\n.rnnfaq-product-card small{color:var(--orange);font-family:var(--mono);font-size:8px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;}\r\n.rnnfaq-product-card h3{margin:11px 0 10px;font-family:var(--display);font-size:clamp(40px,3.6vw,64px);font-style:italic;font-weight:900;letter-spacing:-.05em;line-height:.80;text-transform:uppercase;}\r\n.rnnfaq-product-card p{margin:0;color:rgba(255,255,255,.68);font-size:13px;line-height:1.5;}\r\n\r\n\/* Colour campaign parallax *\/\r\n.rnnfaq-parallax{position:relative;min-height:86svh;display:flex;align-items:flex-end;padding:10vh 4vw 8vh;overflow:hidden;background:linear-gradient(90deg,rgba(3,2,3,.91) 0%,rgba(3,2,3,.55) 52%,rgba(3,2,3,.18) 100%),linear-gradient(0deg,rgba(3,2,3,.78),transparent 62%),url(\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/17-scaled.jpg\") center 52%\/cover fixed;}\r\n.rnnfaq-parallax::before{content:\"\";position:absolute;inset:0;background-image:radial-gradient(circle,rgba(232,92,47,.62) 1.2px,transparent 1.2px);background-size:12px 12px;mask-image:linear-gradient(90deg,#000,transparent 62%);-webkit-mask-image:linear-gradient(90deg,#000,transparent 62%);opacity:.31;}\r\n.rnnfaq-parallax::after{content:\"RETURN\";position:absolute;right:-1vw;top:5vh;font-family:var(--display);font-size:18vw;font-style:italic;font-weight:900;letter-spacing:-.08em;color:transparent;-webkit-text-stroke:1px rgba(255,255,255,.10);}\r\n.rnnfaq-parallax-inner{position:relative;z-index:2;max-width:1250px;}\r\n.rnnfaq-parallax .rnnfaq-kicker{color:var(--red);margin-bottom:22px;}.rnnfaq-parallax-title{font-size:clamp(72px,10vw,172px);}.rnnfaq-parallax-title .red{color:var(--red);}.rnnfaq-parallax-copy{margin-top:30px;color:rgba(255,255,255,.76);}.rnnfaq-parallax-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:30px;}\r\n\r\n\/* Support cards *\/\r\n.rnnfaq-support{position:relative;padding:clamp(100px,8vw,140px) 4vw;background:var(--paper);color:var(--black);overflow:hidden;}\r\n.rnnfaq-support::after{content:\"HELP\";position:absolute;left:-2vw;bottom:-7vw;font-family:var(--display);font-size:23vw;font-style:italic;font-weight:900;letter-spacing:-.08em;color:rgba(3,2,3,.035);}\r\n.rnnfaq-support-head{position:relative;z-index:2;display:grid;grid-template-columns:1fr 1fr;gap:7vw;align-items:end;margin-bottom:44px;}.rnnfaq-support-head .rnnfaq-kicker{color:var(--red);margin-bottom:18px;}.rnnfaq-support-title{font-size:clamp(68px,8.5vw,144px);}.rnnfaq-support-title .red{color:var(--red);}.rnnfaq-support-copy{color:rgba(3,2,3,.62);}\r\n.rnnfaq-support-grid{position:relative;z-index:2;display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:rgba(3,2,3,.14);border:1px solid rgba(3,2,3,.14);}\r\n.rnnfaq-support-card{min-height:300px;padding:28px;display:flex;flex-direction:column;justify-content:space-between;background:#f8f8f5;transition:background .22s ease,color .22s ease,transform .22s ease;}.rnnfaq-support-card:hover{background:#030203;color:#fff;transform:translateY(-4px);}\r\n.rnnfaq-support-card small{color:var(--red);font-family:var(--mono);font-size:8px;font-weight:800;letter-spacing:.15em;text-transform:uppercase;}\r\n.rnnfaq-support-card h3{margin:0;font-family:var(--display);font-size:clamp(42px,4vw,70px);font-style:italic;font-weight:900;letter-spacing:-.05em;line-height:.82;text-transform:uppercase;}\r\n.rnnfaq-support-card span{font-family:var(--mono);font-size:9px;font-weight:800;letter-spacing:.13em;text-transform:uppercase;}\r\n\r\n\/* Closing colour image section *\/\r\n.rnnfaq-close{position:relative;min-height:82svh;display:flex;align-items:flex-end;padding:9vh 4vw 8vh;overflow:hidden;background:linear-gradient(90deg,rgba(3,2,3,.90),rgba(3,2,3,.38) 58%,rgba(3,2,3,.12)),url(\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/31-scaled.jpg\") center 55%\/cover no-repeat;}\r\n.rnnfaq-close::before{content:\"\";position:absolute;inset:0;background-image:radial-gradient(circle,rgba(255,255,255,.12) 1.1px,transparent 1.1px);background-size:12px 12px;mask-image:linear-gradient(96deg,#000,transparent 60%);-webkit-mask-image:linear-gradient(96deg,#000,transparent 60%);opacity:.25;}\r\n.rnnfaq-close-inner{position:relative;z-index:2;width:100%;display:grid;grid-template-columns:1.05fr .95fr;gap:8vw;align-items:end;}.rnnfaq-close .rnnfaq-kicker{color:var(--red);margin-bottom:20px;}.rnnfaq-close-title{font-size:clamp(70px,9.3vw,160px);}.rnnfaq-close-title .red{color:var(--red);}.rnnfaq-close-copy{color:rgba(255,255,255,.76);}.rnnfaq-close-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:30px;}\r\n\r\n\/* Footer *\/\r\n.rnn26-footer{position:relative;padding:85px 4vw 30px;background:var(--black);overflow:hidden;border-top:1px solid rgba(255,255,255,.08);}.rnn26-footer::after{content:\"\";position:absolute;right:-9vw;bottom:-15vw;width:min(58vw,900px);aspect-ratio:1;background:url(\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/Runnn-Logo-24.png\") center\/contain no-repeat;opacity:.045;}.rnn26-footer-logo{position:relative;z-index:2;width:min(35vw,520px);margin-bottom:70px;}.rnn26-footer-grid{position:relative;z-index:2;display:grid;grid-template-columns:1.6fr repeat(4,1fr);gap:45px;}.rnn26-footer-intro{max-width:310px;color:rgba(255,255,255,.42);font-size:14px;line-height:1.65;}.rnn26-footer h4{margin:0 0 21px;color:var(--red);font-family:var(--mono);font-size:9px;font-weight:800;letter-spacing:.16em;text-transform:uppercase;}.rnn26-footer a{display:block;margin-bottom:13px;font-size:13px;opacity:.53;}.rnn26-footer a:hover{opacity:1;}.rnn26-footer-social-pending{display:block;margin-bottom:13px;font-size:13px;opacity:.28;cursor:default;}.rnn26-footer-bottom{position:relative;z-index:2;display:flex;align-items:center;justify-content:space-between;gap:24px;margin-top:70px;padding-top:25px;border-top:1px solid rgba(255,255,255,.10);color:rgba(255,255,255,.38);font-family:var(--mono);font-size:8px;letter-spacing:.12em;text-transform:uppercase;}.rnn26-footer-bottom a{display:inline;margin:0;opacity:.58;transition:opacity .2s ease,color .2s ease;}.rnn26-footer-bottom a:hover{opacity:1;color:#fff;}.rnn26-footer-credit{white-space:nowrap;}.rnn26-footer-credit a{color:#fff;opacity:.72;}\r\n\r\n\/* Motion *\/\r\n.rnnfaq.js-motion .rnnfaq-reveal{opacity:0;transform:translateY(28px);transition:opacity .9s ease,transform 1s cubic-bezier(.16,1,.3,1);will-change:opacity,transform;}.rnnfaq.js-motion .rnnfaq-reveal[data-dir=\"left\"]{transform:translateX(-34px);}.rnnfaq.js-motion .rnnfaq-reveal[data-dir=\"right\"]{transform:translateX(34px);}.rnnfaq.js-motion .rnnfaq-reveal.is-visible{opacity:1;transform:none;}\r\n\r\n\/* Tablet *\/\r\n@media(max-width:1100px){\r\n    .rnnfaq{--nav-height:72px;}\r\n    .rnn26-header{z-index:1600;grid-template-columns:1fr auto;padding:0 28px;background:rgba(3,2,3,.80);border-bottom-color:rgba(255,255,255,.10);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);}.rnn26-header-nav{display:none!important;}.rnn26-header-logo img{width:150px;}.rnn26-header-actions{position:relative;z-index:1602;gap:10px;}.rnn26-header-account{display:none!important;}.rnn26-mobile-toggle{display:inline-flex;}.rnn26-header-cart{min-height:42px;padding:0 18px;}\r\n    .rnn26-mobile-drawer{display:block;position:fixed;z-index:1500;top:var(--nav-height);left:0;right:0;height:calc(100dvh - var(--nav-height));background:radial-gradient(circle at 92% 16%,rgba(213,49,39,.16),transparent 32%),linear-gradient(180deg,#080708 0%,#030203 100%);border-top:1px solid rgba(255,255,255,.08);overflow:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;opacity:0;visibility:hidden;pointer-events:none;transform:translate3d(0,-14px,0);transition:opacity .26s ease,visibility .26s ease,transform .34s cubic-bezier(.16,1,.3,1);}.rnn26-mobile-drawer::after{content:\"RUNNN\";position:fixed;right:-3vw;bottom:-4vw;font-family:var(--display);font-size:26vw;font-style:italic;font-weight:900;letter-spacing:-.08em;color:transparent;-webkit-text-stroke:1px rgba(255,255,255,.045);pointer-events:none;}.rnn26-mobile-drawer.is-open{opacity:1;visibility:visible;pointer-events:auto;transform:none;}.rnn26-mobile-menu-inner{position:relative;z-index:2;min-height:100%;padding:clamp(34px,5vw,58px) clamp(24px,5vw,56px) 46px;display:flex;flex-direction:column;}.rnn26-mobile-menu-kicker{margin-bottom:20px;color:var(--red);font-family:var(--mono);font-size:8px;font-weight:800;letter-spacing:.20em;text-transform:uppercase;}.rnn26-mobile-primary{display:flex;flex-direction:column;border-top:1px solid rgba(255,255,255,.12);}.rnn26-mobile-primary>a,.rnn26-mobile-row{min-height:72px;border-bottom:1px solid rgba(255,255,255,.12);}.rnn26-mobile-primary>a{display:flex;align-items:center;justify-content:space-between;color:#fff;font-family:var(--display);font-size:clamp(34px,5.3vw,58px);font-style:italic;font-weight:900;letter-spacing:-.045em;line-height:.92;text-transform:uppercase;}.rnn26-mobile-primary>a::after{content:\"\u2192\";color:var(--red);font-family:var(--mono);font-size:14px;font-style:normal;letter-spacing:0;}.rnn26-mobile-row{display:grid;grid-template-columns:1fr 58px;align-items:stretch;}.rnn26-mobile-row>a{display:flex;align-items:center;color:#fff;font-family:var(--display);font-size:clamp(34px,5.3vw,58px);font-style:italic;font-weight:900;letter-spacing:-.045em;line-height:.92;text-transform:uppercase;}.rnn26-mobile-subtoggle{display:flex;align-items:center;justify-content:center;margin:12px 0 12px 12px;padding:0;border:1px solid rgba(255,255,255,.18);background:rgba(255,255,255,.025);color:var(--red);cursor:pointer;font-family:var(--mono);font-size:17px;transition:background .2s ease,border-color .2s ease,transform .22s ease;}.rnn26-mobile-subtoggle.is-open{transform:rotate(45deg);background:var(--red);border-color:var(--red);color:#fff;}.rnn26-mobile-submenu{max-height:0;overflow:hidden;opacity:0;transition:max-height .36s cubic-bezier(.16,1,.3,1),opacity .24s ease;border-bottom:1px solid rgba(255,255,255,.12);}.rnn26-mobile-submenu.is-open{max-height:720px;opacity:1;}.rnn26-mobile-submenu-inner{padding:8px 0 18px;display:grid;grid-template-columns:1fr 1fr;gap:8px;}.rnn26-mobile-submenu a{min-height:66px;display:flex;flex-direction:column;justify-content:center;gap:5px;padding:12px 14px;background:#0d0b0d;border:1px solid rgba(255,255,255,.08);color:#fff;}.rnn26-mobile-sub-meta{color:var(--red);font-family:var(--mono);font-size:7px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;}.rnn26-mobile-sub-name{font-family:var(--display);font-size:22px;font-style:italic;font-weight:900;letter-spacing:-.035em;line-height:.95;text-transform:uppercase;}.rnn26-mobile-support{margin-top:auto;padding-top:28px;display:flex;flex-wrap:wrap;gap:10px 22px;}.rnn26-mobile-support a{color:rgba(255,255,255,.62);font-family:var(--mono);font-size:9px;font-weight:800;letter-spacing:.14em;text-transform:uppercase;}.rnnfaq.rnn26-menu-open .rnn26-header{background:#030203;border-bottom-color:rgba(255,255,255,.14);}\r\n    .rnnfaq-hero{padding-left:32px;padding-right:32px;background-attachment:scroll;}.rnnfaq-hero-inner{grid-template-columns:1fr .9fr;}.rnnfaq-intro,.rnnfaq-core,.rnnfaq-products,.rnnfaq-support{padding-left:32px;padding-right:32px;}.rnnfaq-intro-grid{grid-template-columns:1fr 1fr;}.rnnfaq-intro-media{min-height:620px;}.rnnfaq-intro-links{grid-template-columns:1fr;}.rnnfaq-core-head{grid-template-columns:1fr;gap:34px;}.rnnfaq-product-grid{grid-template-columns:repeat(2,1fr);}.rnnfaq-parallax{padding-left:32px;padding-right:32px;background-attachment:scroll;}.rnnfaq-support-grid{grid-template-columns:repeat(2,1fr);}.rnnfaq-close{padding-left:32px;padding-right:32px;}.rnn26-footer{padding-left:32px;padding-right:32px;}.rnn26-footer-grid{grid-template-columns:1.5fr 1fr 1fr;}\r\n}\r\n\r\n\/* Mobile *\/\r\n@media(max-width:767px){\r\n    html,body{background:#030203!important;overflow-x:hidden;}.rnnfaq{left:0;width:100%;margin-left:0;--nav-height:66px;}.rnn26-header{height:66px;padding:0 20px;}.rnn26-header-logo img{width:128px;}.rnn26-header-actions{gap:8px;}.rnn26-mobile-toggle{width:40px;height:40px;flex-basis:40px;}.rnn26-header-cart{min-height:40px;padding:0 15px!important;font-size:8px!important;}.rnn26-mobile-menu-inner{padding:30px 20px 34px;}.rnn26-mobile-primary>a,.rnn26-mobile-row{min-height:68px;}.rnn26-mobile-primary>a,.rnn26-mobile-row>a{font-size:clamp(32px,10.2vw,46px);}.rnn26-mobile-row{grid-template-columns:1fr 52px;}.rnn26-mobile-submenu-inner{grid-template-columns:1fr;}.rnn26-mobile-submenu.is-open{max-height:1050px;}\r\n    .rnnfaq-hero{min-height:850px;padding:calc(var(--nav-height) + 58px) 20px 54px;background-position:center center;}.rnnfaq-hero-inner{display:block;}.rnnfaq-hero-title{font-size:clamp(70px,22vw,112px);}.rnnfaq-hero-side{margin-top:42px;}.rnnfaq-search{height:62px;}.rnnfaq-search-icon{width:62px;height:62px;}.rnnfaq-categories{padding:24px 20px;}.rnnfaq-category-inner{flex-wrap:nowrap;overflow:auto;padding-bottom:4px;}.rnnfaq-filter{white-space:nowrap;}\r\n    .rnnfaq-intro,.rnnfaq-core,.rnnfaq-products,.rnnfaq-support{padding:78px 20px;}.rnnfaq-intro-grid{grid-template-columns:1fr;gap:38px;}.rnnfaq-intro-media{min-height:520px;}.rnnfaq-intro-title,.rnnfaq-core-title,.rnnfaq-products-title,.rnnfaq-support-title{font-size:clamp(56px,16.5vw,86px);}.rnnfaq-question{grid-template-columns:54px 1fr 38px;gap:12px;padding:24px 0;}.rnnfaq-qtext{font-size:clamp(28px,9.5vw,44px);}.rnnfaq-answer{grid-template-columns:54px 1fr 38px;gap:12px;}.rnnfaq-answer-inner{font-size:14px;}.rnnfaq-item.is-open .rnnfaq-answer{max-height:780px;padding-bottom:26px;}.rnnfaq-products-head,.rnnfaq-support-head{display:block;margin-bottom:38px;}.rnnfaq-products-copy,.rnnfaq-support-copy{margin-top:24px;}.rnnfaq-product-grid{grid-template-columns:1fr;}.rnnfaq-product-card{min-height:500px;}.rnnfaq-parallax{min-height:78svh;padding:78px 20px 64px;background-position:center center,center center,52% center;background-attachment:scroll;}.rnnfaq-parallax-title{font-size:clamp(58px,17vw,90px);}.rnnfaq-parallax-actions{flex-direction:column;}.rnnfaq-btn{width:100%;}.rnnfaq-support-grid{grid-template-columns:1fr;}.rnnfaq-support-card{min-height:230px;}.rnnfaq-close{min-height:78svh;padding:78px 20px 64px;background-position:62% center;}.rnnfaq-close-inner{display:block;}.rnnfaq-close-title{font-size:clamp(58px,17vw,90px);}.rnnfaq-close-side{margin-top:32px;}.rnnfaq-close-actions{flex-direction:column;}.rnn26-footer{padding:64px 20px 24px;}.rnn26-footer-logo{width:65vw;}.rnn26-footer-grid{grid-template-columns:1fr 1fr;}.rnn26-footer-main{grid-column:1\/-1;}.rnn26-footer-bottom{flex-direction:column;align-items:flex-start;gap:14px;}.rnn26-footer-credit{white-space:normal;}\r\n}\r\n@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto;}.rnnfaq.js-motion .rnnfaq-reveal{opacity:1!important;transform:none!important;transition:none!important;}.rnnfaq img{transition:none!important;}}\r\n<\/style>\r\n\r\n<div class=\"rnnfaq\" id=\"rnnfaqTop\">\r\n<!-- ======================================================\r\n     HEADER\r\n     ====================================================== -->\r\n<header class=\"rnn26-header\">\r\n    <a class=\"rnn26-header-logo\" href=\"https:\/\/runnn.com.neonsnow.com.au\/\" aria-label=\"RUNNN home\">\r\n        <img decoding=\"async\" src=\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/Runnn-Logo-19.png\" alt=\"RUNNN\">\r\n    <\/a>\r\n    <nav class=\"rnn26-header-nav\" aria-label=\"Primary navigation\">\r\n        <a class=\"rnn26-nav-link\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=300\">The System<\/a>\r\n        <a class=\"rnn26-nav-link\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=302\">Why RUNNN<\/a>\r\n        <a class=\"rnn26-nav-link\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=303\">Culture<\/a>\r\n        <div class=\"rnn26-nav-menu\">\r\n            <a class=\"rnn26-nav-trigger is-current\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=306\" aria-haspopup=\"true\">Learn <span class=\"rnn26-nav-chevron\" aria-hidden=\"true\">&#9662;<\/span><\/a>\r\n            <div class=\"rnn26-nav-dropdown rnn26-nav-dropdown--learn\"><div class=\"rnn26-nav-dropdown-inner\">\r\n                <div class=\"rnn26-nav-dropdown-kicker\">RUNNN LAB \/ KNOW YOUR RUN<\/div>\r\n                <div class=\"rnn26-nav-dropdown-list\">\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=306\"><span class=\"rnn26-nav-dropdown-meta\">RUNNN LAB<\/span><span class=\"rnn26-nav-dropdown-name\">Explore Learn<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=321\"><span class=\"rnn26-nav-dropdown-meta\">FUEL \/ RUNNING<\/span><span class=\"rnn26-nav-dropdown-name\">When Should You Fuel?<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=325\"><span class=\"rnn26-nav-dropdown-meta\">HYDRATION \/ LEARN<\/span><span class=\"rnn26-nav-dropdown-name\">Hydration Before, During &amp; After<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=327\"><span class=\"rnn26-nav-dropdown-meta\">TRAINING \/ MINDSET<\/span><span class=\"rnn26-nav-dropdown-name\">Build a Consistent Routine<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=318\"><span class=\"rnn26-nav-dropdown-meta\">HELP \/ ANSWERS<\/span><span class=\"rnn26-nav-dropdown-name\">FAQ<\/span><\/a>\r\n                <\/div>\r\n            <\/div><\/div>\r\n        <\/div>\r\n        <div class=\"rnn26-nav-menu\">\r\n            <a class=\"rnn26-nav-trigger\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=310\" aria-haspopup=\"true\">Shop <span class=\"rnn26-nav-chevron\" aria-hidden=\"true\">&#9662;<\/span><\/a>\r\n            <div class=\"rnn26-nav-dropdown rnn26-nav-dropdown--shop\"><div class=\"rnn26-nav-dropdown-inner\">\r\n                <div class=\"rnn26-nav-dropdown-kicker\">SHOP THE RUNNN SYSTEM<\/div>\r\n                <div class=\"rnn26-nav-dropdown-list\">\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=331\"><span class=\"rnn26-nav-dropdown-meta\">01 \/ PRE RUN<\/span><span class=\"rnn26-nav-dropdown-name\">RUNNN GO<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=330\"><span class=\"rnn26-nav-dropdown-meta\">02 \/ MID RUN<\/span><span class=\"rnn26-nav-dropdown-name\">RUNNN GEL<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=329\"><span class=\"rnn26-nav-dropdown-meta\">03 \/ HYDRATE<\/span><span class=\"rnn26-nav-dropdown-name\">HYPERHYDRATE<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=336\"><span class=\"rnn26-nav-dropdown-meta\">04 \/ POST RUN<\/span><span class=\"rnn26-nav-dropdown-name\">RUNCOVERY<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=335\"><span class=\"rnn26-nav-dropdown-meta\">GEAR \/ CARRY<\/span><span class=\"rnn26-nav-dropdown-name\">RUNNN POUCH<\/span><\/a>\r\n                    <a class=\"rnn26-nav-dropdown-item\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=339\"><span class=\"rnn26-nav-dropdown-meta\">GEAR \/ TIME<\/span><span class=\"rnn26-nav-dropdown-name\">RUNNN WATCH<\/span><\/a>\r\n                <\/div>\r\n                <a class=\"rnn26-nav-dropdown-all\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=310\"><span>VIEW ALL PRODUCTS<\/span><span>&rarr;<\/span><\/a>\r\n            <\/div><\/div>\r\n        <\/div>\r\n    <\/nav>\r\n    <div class=\"rnn26-header-actions\">\r\n        <a class=\"rnn26-header-account\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=308\">Account<\/a>\r\n        <button class=\"rnn26-mobile-toggle\" id=\"rnn26MobileToggle\" type=\"button\" aria-label=\"Open navigation menu\" aria-controls=\"rnn26MobileMenu\" aria-expanded=\"false\"><span class=\"rnn26-mobile-toggle-lines\" aria-hidden=\"true\"><span><\/span><span><\/span><span><\/span><\/span><\/button>\r\n        <a class=\"rnn26-header-cart\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=309\">Cart<\/a>\r\n    <\/div>\r\n<\/header>\r\n\r\n<!-- MOBILE \/ TABLET NAVIGATION -->\r\n<div class=\"rnn26-mobile-drawer\" id=\"rnn26MobileMenu\" aria-hidden=\"true\">\r\n    <div class=\"rnn26-mobile-menu-inner\">\r\n        <div class=\"rnn26-mobile-menu-kicker\">RUNNN \/ NAVIGATION<\/div>\r\n        <nav class=\"rnn26-mobile-primary\" aria-label=\"Mobile navigation\">\r\n            <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=300\"><span>The System<\/span><\/a>\r\n            <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=302\"><span>Why RUNNN<\/span><\/a>\r\n            <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=303\"><span>Culture<\/span><\/a>\r\n            <div class=\"rnn26-mobile-menu-group\"><div class=\"rnn26-mobile-row\"><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=306\">Learn<\/a><button class=\"rnn26-mobile-subtoggle\" type=\"button\" aria-label=\"Toggle Learn links\" aria-expanded=\"false\" aria-controls=\"rnn26MobileLearn\" data-rnn-mobile-submenu=\"rnn26MobileLearn\">+<\/button><\/div>\r\n                <div class=\"rnn26-mobile-submenu\" id=\"rnn26MobileLearn\"><div class=\"rnn26-mobile-submenu-inner\">\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=306\"><span class=\"rnn26-mobile-sub-meta\">RUNNN LAB<\/span><span class=\"rnn26-mobile-sub-name\">Explore Learn<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=321\"><span class=\"rnn26-mobile-sub-meta\">FUEL \/ RUNNING<\/span><span class=\"rnn26-mobile-sub-name\">When Should You Fuel?<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=325\"><span class=\"rnn26-mobile-sub-meta\">HYDRATION<\/span><span class=\"rnn26-mobile-sub-name\">Hydration Before, During &amp; After<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=327\"><span class=\"rnn26-mobile-sub-meta\">TRAINING \/ MINDSET<\/span><span class=\"rnn26-mobile-sub-name\">Build a Consistent Routine<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=318\"><span class=\"rnn26-mobile-sub-meta\">HELP \/ ANSWERS<\/span><span class=\"rnn26-mobile-sub-name\">FAQ<\/span><\/a>\r\n                <\/div><\/div>\r\n            <\/div>\r\n            <div class=\"rnn26-mobile-menu-group\"><div class=\"rnn26-mobile-row\"><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=310\">Shop<\/a><button class=\"rnn26-mobile-subtoggle\" type=\"button\" aria-label=\"Toggle Shop links\" aria-expanded=\"false\" aria-controls=\"rnn26MobileShop\" data-rnn-mobile-submenu=\"rnn26MobileShop\">+<\/button><\/div>\r\n                <div class=\"rnn26-mobile-submenu\" id=\"rnn26MobileShop\"><div class=\"rnn26-mobile-submenu-inner\">\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=331\"><span class=\"rnn26-mobile-sub-meta\">01 \/ PRE RUN<\/span><span class=\"rnn26-mobile-sub-name\">RUNNN GO<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=330\"><span class=\"rnn26-mobile-sub-meta\">02 \/ MID RUN<\/span><span class=\"rnn26-mobile-sub-name\">RUNNN GEL<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=329\"><span class=\"rnn26-mobile-sub-meta\">03 \/ HYDRATE<\/span><span class=\"rnn26-mobile-sub-name\">HYPERHYDRATE<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=336\"><span class=\"rnn26-mobile-sub-meta\">04 \/ POST RUN<\/span><span class=\"rnn26-mobile-sub-name\">RUNCOVERY<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=335\"><span class=\"rnn26-mobile-sub-meta\">GEAR \/ CARRY<\/span><span class=\"rnn26-mobile-sub-name\">RUNNN POUCH<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=339\"><span class=\"rnn26-mobile-sub-meta\">GEAR \/ TIME<\/span><span class=\"rnn26-mobile-sub-name\">RUNNN WATCH<\/span><\/a>\r\n                    <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=310\"><span class=\"rnn26-mobile-sub-meta\">ALL PRODUCTS<\/span><span class=\"rnn26-mobile-sub-name\">View All RUNNN<\/span><\/a>\r\n                <\/div><\/div>\r\n            <\/div>\r\n        <\/nav>\r\n        <div class=\"rnn26-mobile-support\"><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=308\">Account<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=318\">FAQ<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=314\">Shipping<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=342\">Returns<\/a><\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<!-- ======================================================\r\n     HERO\r\n     ====================================================== -->\r\n<section class=\"rnnfaq-hero\">\r\n    <div class=\"rnnfaq-hero-inner\">\r\n        <div>\r\n            <div class=\"rnnfaq-kicker rnnfaq-hero-kicker rnnfaq-reveal\">RUNNN \/ HELP \/ ANSWERS<\/div>\r\n            <h1 class=\"rnnfaq-display rnnfaq-hero-title rnnfaq-reveal\">Questions.<br><span class=\"red\">Answered.<\/span><\/h1>\r\n        <\/div>\r\n        <div class=\"rnnfaq-hero-side rnnfaq-reveal\">\r\n            <p class=\"rnnfaq-copy rnnfaq-hero-copy\">Everything in one place: the RUNNN system, product roles, gear, ordering, shipping, returns and account basics. Search below or jump straight to a category.<\/p>\r\n            <div style=\"margin-top:30px;\">\r\n                <label class=\"rnnfaq-search-label\" for=\"rnnfaqSearch\">Search the FAQ<\/label>\r\n                <div class=\"rnnfaq-search-wrap\"><input class=\"rnnfaq-search\" id=\"rnnfaqSearch\" type=\"search\" placeholder=\"Try \u2018HYPERHYDRATE\u2019, \u2018shipping\u2019 or \u2018caffeine\u2019\" autocomplete=\"off\"><span class=\"rnnfaq-search-icon\" aria-hidden=\"true\">?<\/span><\/div>\r\n                <div class=\"rnnfaq-search-note\">Product formulation details should always follow the final approved label and product page.<\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<section class=\"rnnfaq-categories\" aria-label=\"FAQ categories\">\r\n    <div class=\"rnnfaq-category-inner\">\r\n        <button class=\"rnnfaq-filter is-active\" type=\"button\" data-filter=\"all\">All questions<\/button>\r\n        <button class=\"rnnfaq-filter\" type=\"button\" data-filter=\"system\">The System<\/button>\r\n        <button class=\"rnnfaq-filter\" type=\"button\" data-filter=\"products\">Products<\/button>\r\n        <button class=\"rnnfaq-filter\" type=\"button\" data-filter=\"gear\">Gear<\/button>\r\n        <button class=\"rnnfaq-filter\" type=\"button\" data-filter=\"orders\">Orders<\/button>\r\n        <button class=\"rnnfaq-filter\" type=\"button\" data-filter=\"shipping\">Shipping &amp; Returns<\/button>\r\n        <button class=\"rnnfaq-filter\" type=\"button\" data-filter=\"account\">Account<\/button>\r\n    <\/div>\r\n<\/section>\r\n\r\n<!-- ======================================================\r\n     INTRO \/ COLOUR IMAGE\r\n     ====================================================== -->\r\n<section class=\"rnnfaq-intro\">\r\n    <div class=\"rnnfaq-intro-grid\">\r\n        <div class=\"rnnfaq-intro-media rnnfaq-reveal\" data-dir=\"left\"><img src=\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/22-scaled.jpg\" alt=\"Runner moving through a sunlit green wooded path\" loading=\"lazy\" decoding=\"async\"><\/div>\r\n        <div class=\"rnnfaq-intro-copy rnnfaq-reveal\" data-dir=\"right\">\r\n            <div class=\"rnnfaq-kicker\">001 \/ START HERE<\/div>\r\n            <h2 class=\"rnnfaq-display rnnfaq-intro-title\">The run is<br>bigger than<br><span class=\"red\">one question.<\/span><\/h2>\r\n            <p class=\"rnnfaq-copy rnnfaq-intro-text\">RUNNN is structured around the wider rhythm of running. That means some questions are about the four stage product system, some are about gear, and others are simply about getting an order from cart to your door.<\/p>\r\n            <div class=\"rnnfaq-intro-links\">\r\n                <a class=\"rnnfaq-intro-link\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=300\"><small>Understand the routine<\/small><strong>The System<\/strong><\/a>\r\n                <a class=\"rnnfaq-intro-link\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=310\"><small>Browse the range<\/small><strong>Shop RUNNN<\/strong><\/a>\r\n                <a class=\"rnnfaq-intro-link\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=306\"><small>Learn the why<\/small><strong>RUNNN Lab<\/strong><\/a>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<!-- ======================================================\r\n     FAQ ACCORDION\r\n     ====================================================== -->\r\n<section class=\"rnnfaq-core\" id=\"rnnfaqQuestions\">\r\n    <div class=\"rnnfaq-core-head\">\r\n        <div><div class=\"rnnfaq-kicker\">002 \/ FREQUENTLY ASKED<\/div><h2 class=\"rnnfaq-display rnnfaq-core-title\">Know the<br><span class=\"red\">routine.<\/span><\/h2><\/div>\r\n        <p class=\"rnnfaq-copy rnnfaq-core-copy\">The answers below are written around the current RUNNN site, system and supplied product positioning. Where final formulation, nutrition, pricing or device specifications have not yet been approved, the FAQ points you to the final product information rather than inventing details.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"rnnfaq-list\" id=\"rnnfaqList\">\r\n        <article class=\"rnnfaq-item\" data-category=\"system\" data-search=\"what is runnn brand system consistency running routine\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">01 \/ SYSTEM<\/span><span class=\"rnnfaq-qtext\">What is RUNNN?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>RUNNN is built around the full rhythm of running rather than a single moment. The brand brings preparation, mid run fuel, hydration and recovery into one consistent routine, supported by gear and learning content.<\/p><p>For the complete brand story, visit <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=302\">Why RUNNN<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"system\" data-search=\"four stages system go gel hyperhydrate runcovery\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">02 \/ SYSTEM<\/span><span class=\"rnnfaq-qtext\">What are the four RUNNN stages?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>The current RUNNN product system is structured as 01 RUNNN GO for pre run preparation, 02 RUNNN GEL for the mid run fuel stage, 03 HYPERHYDRATE for hydration, and 04 RUNCOVERY for the post run stage.<\/p><p>You can see the complete flow on <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=300\">The System<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"system\" data-search=\"need all four products start one stage\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">03 \/ SYSTEM<\/span><span class=\"rnnfaq-qtext\">Do I need all four products?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>No. The system is designed to make each part of the routine clear, but you can start with the stage that best fits the gap in your current running routine and build from there.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"products\" data-search=\"what is runnn go pre run caffeine formula\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">04 \/ PRODUCT<\/span><span class=\"rnnfaq-qtext\">What is RUNNN GO?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>RUNNN GO is positioned as Stage 01, the pre run product path. The current product concept identifies it as a pre run caffeine formula. Exact caffeine amount, serving directions, ingredients and warnings should always follow the final approved product label.<\/p><p>See the <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=331\">RUNNN GO page<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"products\" data-search=\"what is runnn gel mid run fuel\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">05 \/ PRODUCT<\/span><span class=\"rnnfaq-qtext\">What is RUNNN GEL?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>RUNNN GEL is Stage 02, the mid run fuel product path. It is designed around portable fuel during the kilometres ahead. Final carbohydrate quantities, ingredients, flavour, serving frequency and nutrition information should be taken from the approved product panel.<\/p><p>See the <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=330\">RUNNN GEL page<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"products\" data-search=\"what is hyperhydrate hydration electrolyte blend stick sachet\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">06 \/ PRODUCT<\/span><span class=\"rnnfaq-qtext\">What is HYPERHYDRATE?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>HYPERHYDRATE is Stage 03, the dedicated hydration product path. The supplied concepts identify it as an electrolyte blend in a portable stick sachet format. Final mixing directions, serving size and electrolyte quantities should follow the approved label.<\/p><p>See the <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=329\">HYPERHYDRATE page<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"products\" data-search=\"what is runcovery post run recovery restore rebuild rehydrate\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">07 \/ PRODUCT<\/span><span class=\"rnnfaq-qtext\">What is RUNCOVERY?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>RUNCOVERY is Stage 04, the post run product path. The supplied packaging positions it as a post run formula with the brand language \u201cRecover Stronger\u201d and \u201cRestore. Rebuild. Rehydrate.\u201d Exact ingredients, nutrition and serving directions should follow the final approved product information.<\/p><p>See the <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=336\">RUNCOVERY page<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"products\" data-search=\"use products together timing serving directions\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">08 \/ PRODUCT<\/span><span class=\"rnnfaq-qtext\">Can I use more than one stage in the same run?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>The RUNNN concept is designed as a connected routine, but exact timing, serving size and maximum intake should follow the final label for each individual product. Do not rely on the visual stage number as a dosing instruction.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"products\" data-search=\"ingredients nutrition allergens caffeine sodium potassium final label\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">09 \/ PRODUCT<\/span><span class=\"rnnfaq-qtext\">Where can I find ingredients and nutrition information?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>Use the final approved product label and the relevant product page. Ingredients, allergen information, caffeine or electrolyte amounts, nutrition panels and serving directions should only be published once the production formulation is confirmed.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"gear\" data-search=\"watch gear time smartwatch specs gps heart rate\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">10 \/ GEAR<\/span><span class=\"rnnfaq-qtext\">Where does the RUNNN Watch fit?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>The RUNNN Watch sits in the gear range rather than becoming a fifth product stage. Its current positioning is RUNNN Gear \/ Time, built around movement, time and routine.<\/p><p>Final device features such as sensors, GPS, battery, waterproofing and app compatibility should be confirmed on the final <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=339\">RUNNN Watch page<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"gear\" data-search=\"run pouch carry gear essentials\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">11 \/ GEAR<\/span><span class=\"rnnfaq-qtext\">Is the RUNNN Pouch part of the four stages?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>No. The RUNNN Pouch is part of the gear range and is positioned around carrying the essentials without interrupting the run. It complements the four stage product system rather than replacing one of the stages.<\/p><p>Explore the <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=335\">RUNNN Pouch<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"orders\" data-search=\"how buy order shop cart checkout\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">12 \/ ORDER<\/span><span class=\"rnnfaq-qtext\">How do I place an order?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>Browse the <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=310\">Shop<\/a>, add your chosen products to the <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=309\">Cart<\/a>, then continue to <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=341\">Checkout<\/a>.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"orders\" data-search=\"change cancel order after checkout\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">13 \/ ORDER<\/span><span class=\"rnnfaq-qtext\">Can I change an order after checkout?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>Order changes depend on whether fulfilment has already started. Use your account order details where available and refer to the site\u2019s returns and support information for the current process.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"shipping\" data-search=\"shipping delivery dispatch cost times australia\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">14 \/ SHIPPING<\/span><span class=\"rnnfaq-qtext\">How does shipping work?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>Shipping costs, delivery coverage and current dispatch information should be taken from the dedicated <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=314\">Shipping page<\/a> and the checkout summary. That keeps the FAQ aligned with the live fulfilment settings.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"shipping\" data-search=\"returns refund exchange return policy\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">15 \/ RETURNS<\/span><span class=\"rnnfaq-qtext\">What is the returns process?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>Use the dedicated <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=342\">Returns page<\/a> for the current returns, exchange and refund process. The FAQ intentionally does not duplicate time limits or conditions that may change.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"account\" data-search=\"account order history details login\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">16 \/ ACCOUNT<\/span><span class=\"rnnfaq-qtext\">What can I do in My Account?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>The <a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=308\">My Account page<\/a> is the central place for customer account access and any WooCommerce account functions enabled on the site, including order information where available.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"account\" data-search=\"checkout guest account required\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">17 \/ ACCOUNT<\/span><span class=\"rnnfaq-qtext\">Do I need an account to shop?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>This should follow the live WooCommerce checkout configuration. If guest checkout is enabled, you can complete an order without creating an account. If account creation is required, checkout will guide you through it.<\/p><\/div><\/div><\/article>\r\n\r\n        <article class=\"rnnfaq-item\" data-category=\"products\" data-search=\"medical advice health professional caffeine sensitivity supplement label\"><button class=\"rnnfaq-question\" type=\"button\" aria-expanded=\"false\"><span class=\"rnnfaq-index\">18 \/ PRODUCT<\/span><span class=\"rnnfaq-qtext\">What if I am unsure whether a product is right for me?<\/span><span class=\"rnnfaq-plus\">+<\/span><\/button><div class=\"rnnfaq-answer\"><div class=\"rnnfaq-answer-inner\"><p>Always follow the final product label and warnings. If you have a health condition, take medication, are sensitive to caffeine or are otherwise unsure whether a product is appropriate for you, seek advice from a qualified health professional before use.<\/p><\/div><\/div><\/article>\r\n    <\/div>\r\n    <div class=\"rnnfaq-no-results\" id=\"rnnfaqNoResults\">No matching FAQ items. Try another search or clear the category filter.<\/div>\r\n<\/section>\r\n\r\n<!-- ======================================================\r\n     PRODUCT QUICK GUIDE\r\n     ====================================================== -->\r\n<section class=\"rnnfaq-products\">\r\n    <div class=\"rnnfaq-products-head\">\r\n        <h2 class=\"rnnfaq-display rnnfaq-products-title rnnfaq-reveal\">Four stages.<br>Four clear<br>product roles.<\/h2>\r\n        <p class=\"rnnfaq-copy rnnfaq-products-copy rnnfaq-reveal\">When a question is really about one product, go straight to its product page. Each page is designed to hold the final approved specification, formulation, instructions and commerce data for that item.<\/p>\r\n    <\/div>\r\n    <div class=\"rnnfaq-product-grid\">\r\n        <a class=\"rnnfaq-product-card rnnfaq-reveal\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=331\"><img decoding=\"async\" src=\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/RunnnGo4-scaled.jpg\" alt=\"RUNNN GO\"><div class=\"rnnfaq-product-card-content\"><small>01 \/ PRE RUN<\/small><h3>RUNNN<br>GO.<\/h3><p>Preparation before the first kilometre.<\/p><\/div><\/a>\r\n        <a class=\"rnnfaq-product-card rnnfaq-reveal\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=330\"><img decoding=\"async\" src=\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/RunnnGel4-scaled.jpg\" alt=\"RUNNN GEL\"><div class=\"rnnfaq-product-card-content\"><small>02 \/ MID RUN<\/small><h3>RUNNN<br>GEL.<\/h3><p>Portable fuel for the kilometres ahead.<\/p><\/div><\/a>\r\n        <a class=\"rnnfaq-product-card rnnfaq-reveal\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=329\"><img decoding=\"async\" src=\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/hyperhydrate6.jpg\" alt=\"HYPERHYDRATE\"><div class=\"rnnfaq-product-card-content\"><small>03 \/ HYDRATE<\/small><h3>HYPER<br>HYDRATE.<\/h3><p>The dedicated hydration stage.<\/p><\/div><\/a>\r\n        <a class=\"rnnfaq-product-card rnnfaq-reveal\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=336\"><img decoding=\"async\" src=\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/runcovery-4-scaled.jpg\" alt=\"RUNCOVERY\"><div class=\"rnnfaq-product-card-content\"><small>04 \/ POST RUN<\/small><h3>RUN<br>COVERY.<\/h3><p>Recovery with the next run in mind.<\/p><\/div><\/a>\r\n    <\/div>\r\n<\/section>\r\n\r\n<!-- ======================================================\r\n     COLOUR PARALLAX CAMPAIGN\r\n     ====================================================== -->\r\n<section class=\"rnnfaq-parallax\">\r\n    <div class=\"rnnfaq-parallax-inner\">\r\n        <div class=\"rnnfaq-kicker rnnfaq-reveal\">RUNNN \/ CONSISTENCY \/ RETURN<\/div>\r\n        <h2 class=\"rnnfaq-display rnnfaq-parallax-title rnnfaq-reveal\">Know enough<br>to keep<br><span class=\"red\">showing up.<\/span><\/h2>\r\n        <p class=\"rnnfaq-copy rnnfaq-parallax-copy rnnfaq-reveal\">The point of the FAQ is not to bury the runner in information. It is to remove friction. Understand the stage, know where to find the final product information, then get back to the routine.<\/p>\r\n        <div class=\"rnnfaq-parallax-actions rnnfaq-reveal\"><a class=\"rnnfaq-btn rnnfaq-btn-red\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=300\">Explore The System &rarr;<\/a><a class=\"rnnfaq-btn\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=306\">Visit RUNNN Lab<\/a><\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<!-- ======================================================\r\n     SUPPORT DESTINATIONS\r\n     ====================================================== -->\r\n<section class=\"rnnfaq-support\">\r\n    <div class=\"rnnfaq-support-head\">\r\n        <div><div class=\"rnnfaq-kicker rnnfaq-reveal\">003 \/ NEED A DIRECT ANSWER?<\/div><h2 class=\"rnnfaq-display rnnfaq-support-title rnnfaq-reveal\">Go straight<br>to the<br><span class=\"red\">right page.<\/span><\/h2><\/div>\r\n        <p class=\"rnnfaq-copy rnnfaq-support-copy rnnfaq-reveal\">The site already has dedicated pages for the information most likely to change over time. Using those pages keeps shipping, returns, account and checkout information current.<\/p>\r\n    <\/div>\r\n    <div class=\"rnnfaq-support-grid\">\r\n        <a class=\"rnnfaq-support-card rnnfaq-reveal\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=314\"><small>01 \/ DELIVERY<\/small><h3>Shipping.<\/h3><span>View shipping &rarr;<\/span><\/a>\r\n        <a class=\"rnnfaq-support-card rnnfaq-reveal\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=342\"><small>02 \/ AFTER PURCHASE<\/small><h3>Returns.<\/h3><span>View returns &rarr;<\/span><\/a>\r\n        <a class=\"rnnfaq-support-card rnnfaq-reveal\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=308\"><small>03 \/ CUSTOMER<\/small><h3>Account.<\/h3><span>Open account &rarr;<\/span><\/a>\r\n        <a class=\"rnnfaq-support-card rnnfaq-reveal\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=341\"><small>04 \/ PURCHASE<\/small><h3>Checkout.<\/h3><span>Go to checkout &rarr;<\/span><\/a>\r\n    <\/div>\r\n<\/section>\r\n\r\n<!-- ======================================================\r\n     CLOSING COLOUR IMAGE\r\n     ====================================================== -->\r\n<section class=\"rnnfaq-close\">\r\n    <div class=\"rnnfaq-close-inner\">\r\n        <div><div class=\"rnnfaq-kicker rnnfaq-reveal\">RUNNN \/ HELP \/ KEEP MOVING<\/div><h2 class=\"rnnfaq-display rnnfaq-close-title rnnfaq-reveal\">Still looking<br>for the<br><span class=\"red\">right answer?<\/span><\/h2><\/div>\r\n        <div class=\"rnnfaq-close-side rnnfaq-reveal\"><p class=\"rnnfaq-copy rnnfaq-close-copy\">Start with the product or system page that matches your question. For ordering information, use the Shop, Account, Shipping and Returns pages so you are always looking at the current site settings.<\/p><div class=\"rnnfaq-close-actions\"><a class=\"rnnfaq-btn rnnfaq-btn-red\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=310\">Shop RUNNN &rarr;<\/a><a class=\"rnnfaq-btn\" href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=306\">Explore Learn<\/a><\/div><\/div>\r\n    <\/div>\r\n<\/section>\r\n\r\n<!-- ======================================================\r\n     FOOTER\r\n     ====================================================== -->\r\n<footer class=\"rnn26-footer\">\r\n    <img decoding=\"async\" class=\"rnn26-footer-logo\" src=\"https:\/\/runnn.com.neonsnow.com.au\/wp-content\/uploads\/2026\/09\/Runnn-Logo-19.png\" alt=\"RUNNN\">\r\n    <div class=\"rnn26-footer-grid\">\r\n        <div class=\"rnn26-footer-main\"><p class=\"rnn26-footer-intro\">Built around the rhythm of running. Prepare. Run. Hydrate. Recover. Repeat.<\/p><\/div>\r\n        <div><h4>Shop<\/h4><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=331\">RUNNN GO<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=330\">RUNNN GEL<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=329\">Hyperhydrate<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=336\">RUNCOVERY<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=310\">All Products<\/a><\/div>\r\n        <div><h4>RUNNN<\/h4><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=302\">Why RUNNN<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=300\">The System<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=303\">Culture<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=306\">RUNNN Lab<\/a><\/div>\r\n        <div><h4>Help<\/h4><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=314\">Shipping<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=342\">Returns<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=318\">FAQ<\/a><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=308\">Account<\/a><\/div>\r\n        <div><h4>Follow<\/h4><span class=\"rnn26-footer-social-pending\">Instagram<\/span><span class=\"rnn26-footer-social-pending\">Facebook<\/span><span class=\"rnn26-footer-social-pending\">TikTok<\/span><\/div>\r\n    <\/div>\r\n    <div class=\"rnn26-footer-bottom\"><div>&copy; 2026 RUNNN<\/div><div class=\"rnn26-footer-legal\"><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=317\">Privacy<\/a><span aria-hidden=\"true\">&nbsp;&nbsp;<\/span><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=322\">Terms<\/a><span aria-hidden=\"true\">&nbsp;&nbsp;<\/span><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=314\">Shipping<\/a><span aria-hidden=\"true\">&nbsp;&nbsp;<\/span><a href=\"https:\/\/runnn.com.neonsnow.com.au\/?page_id=342\">Returns<\/a><\/div><div class=\"rnn26-footer-credit\">Designed by <a href=\"https:\/\/neonsnow.com.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">NEON SNOW<\/a><\/div><\/div>\r\n<\/footer>\r\n<\/div>\r\n\r\n<script>\r\n(function(){\r\n    var root=document.querySelector('.rnnfaq');\r\n    if(!root) return;\r\n    var reduce=window.matchMedia && window.matchMedia('(prefers-reduced-motion: reduce)').matches;\r\n    if(!reduce && 'IntersectionObserver' in window){\r\n        root.classList.add('js-motion');\r\n        var revealObserver=new IntersectionObserver(function(entries){entries.forEach(function(entry){if(entry.isIntersecting){entry.target.classList.add('is-visible');revealObserver.unobserve(entry.target);}});},{threshold:.14,rootMargin:'0px 0px -8% 0px'});\r\n        root.querySelectorAll('.rnnfaq-reveal').forEach(function(el){revealObserver.observe(el);});\r\n    } else { root.querySelectorAll('.rnnfaq-reveal').forEach(function(el){el.classList.add('is-visible');}); }\r\n})();\r\n<\/script>\r\n\r\n<script>\r\n(function(){\r\n    const root=document.querySelector('.rnnfaq');\r\n    const toggle=document.getElementById('rnn26MobileToggle');\r\n    const menu=document.getElementById('rnn26MobileMenu');\r\n    if(!root || !toggle || !menu) return;\r\n    function setMenu(open){toggle.classList.toggle('is-open',open);menu.classList.toggle('is-open',open);root.classList.toggle('rnn26-menu-open',open);toggle.setAttribute('aria-expanded',open?'true':'false');toggle.setAttribute('aria-label',open?'Close navigation menu':'Open navigation menu');menu.setAttribute('aria-hidden',open?'false':'true');if(document.body) document.body.style.overflow=open?'hidden':'';}\r\n    toggle.addEventListener('click',function(){setMenu(!menu.classList.contains('is-open'));});\r\n    menu.querySelectorAll('a').forEach(function(link){link.addEventListener('click',function(){setMenu(false);});});\r\n    menu.querySelectorAll('[data-rnn-mobile-submenu]').forEach(function(button){button.addEventListener('click',function(){const id=button.getAttribute('data-rnn-mobile-submenu');const panel=document.getElementById(id);if(!panel) return;const opening=!panel.classList.contains('is-open');panel.classList.toggle('is-open',opening);button.classList.toggle('is-open',opening);button.setAttribute('aria-expanded',opening?'true':'false');});});\r\n    document.addEventListener('keydown',function(event){if(event.key==='Escape' && menu.classList.contains('is-open')){setMenu(false);toggle.focus();}});\r\n    window.addEventListener('resize',function(){if(window.innerWidth>1100 && menu.classList.contains('is-open')) setMenu(false);});\r\n})();\r\n<\/script>\r\n\r\n<script>\r\n(function(){\r\n    const root=document.querySelector('.rnnfaq');\r\n    const items=Array.from(root.querySelectorAll('.rnnfaq-item'));\r\n    const search=document.getElementById('rnnfaqSearch');\r\n    const filters=Array.from(root.querySelectorAll('.rnnfaq-filter'));\r\n    const noResults=document.getElementById('rnnfaqNoResults');\r\n    let activeFilter='all';\r\n\r\n    items.forEach(function(item){\r\n        const button=item.querySelector('.rnnfaq-question');\r\n        button.addEventListener('click',function(){\r\n            const opening=!item.classList.contains('is-open');\r\n            item.classList.toggle('is-open',opening);\r\n            button.setAttribute('aria-expanded',opening?'true':'false');\r\n        });\r\n    });\r\n\r\n    function applyFilters(){\r\n        const term=(search.value||'').trim().toLowerCase();\r\n        let shown=0;\r\n        items.forEach(function(item){\r\n            const cat=item.getAttribute('data-category')||'';\r\n            const hay=(item.textContent+' '+(item.getAttribute('data-search')||'')).toLowerCase();\r\n            const catMatch=activeFilter==='all'||cat===activeFilter;\r\n            const termMatch=!term||hay.indexOf(term)!==-1;\r\n            const visible=catMatch&&termMatch;\r\n            item.style.display=visible?'':'none';\r\n            if(visible) shown++;\r\n        });\r\n        noResults.classList.toggle('is-visible',shown===0);\r\n    }\r\n\r\n    filters.forEach(function(filter){\r\n        filter.addEventListener('click',function(){\r\n            activeFilter=filter.getAttribute('data-filter')||'all';\r\n            filters.forEach(function(f){f.classList.toggle('is-active',f===filter);});\r\n            applyFilters();\r\n            document.getElementById('rnnfaqQuestions').scrollIntoView({behavior:'smooth',block:'start'});\r\n        });\r\n    });\r\n    search.addEventListener('input',applyFilters);\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The System Why RUNNN Culture Learn &#9662; RUNNN LAB \/ KNOW YOUR RUN RUNNN LABExplore Learn FUEL \/ RUNNINGWhen Should You Fuel? HYDRATION \/ LEARNHydration Before, During &amp; After TRAINING \/ MINDSETBuild a Consistent Routine HELP \/ ANSWERSFAQ Shop &#9662; SHOP THE RUNNN SYSTEM 01 \/ PRE RUNRUNNN GO 02 \/ MID RUNRUNNN GEL 03 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-318","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/runnn.com.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/pages\/318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/runnn.com.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/runnn.com.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/runnn.com.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/runnn.com.neonsnow.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=318"}],"version-history":[{"count":4,"href":"https:\/\/runnn.com.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/pages\/318\/revisions"}],"predecessor-version":[{"id":458,"href":"https:\/\/runnn.com.neonsnow.com.au\/index.php?rest_route=\/wp\/v2\/pages\/318\/revisions\/458"}],"wp:attachment":[{"href":"https:\/\/runnn.com.neonsnow.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}